Shipping Policy

At OurSecrets Lingerie, we believe intimacy should arrive beautifully and without worry. That’s why we offer Free Shipping across the UK on all orders.

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🌍 Shipping Locations

• We currently ship within the UK (free on every order).

• International shipping is available to select countries, with rates calculated at checkout.

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🚚 Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• Once your order is dispatched, you will receive a confirmation email with tracking details.

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📮 UK Shipping

• Free Standard Shipping (2–4 business days) — available on all orders.

• Express Shipping (1–2 business days): £6.95 (optional upgrade).

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✈️ International Shipping

• Standard International (7–14 business days): Rates calculated at checkout.

• Express International (3–7 business days): Rates calculated at checkout.

• Please note: Customs duties, fees, or taxes may apply and are the customer’s responsibility.

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🎁 Discreet Packaging

Every order is shipped in plain, unbranded packaging — your secret stays safe until you choose to reveal it.